Vendor Didn't Have the "Bench Strength" to Satisfy Their Sophisticated Customer

Even a seasoned supplier makes mistakes. This vendor over-reached, won the chance to expand into a new market, then fell flat on its face. In this case study a decades-old company performs poorly yet learns exactly where it is falling short. A formal candid feedback project gave the customer a chance to spell out his expectations. In this case study the vendor wasn't terminated early; their contract was simply allowed to expire with no discussion of renewal. ..»
Vendor Didn't Have the "Bench Strength" to Satisfy Their Sophisticated Customer Vendor Didn't Have the "Bench Strength" to Satisfy Their Sophisticated Customer Reviewed by Melbal Business News And Directory on 14 May Rating: 5

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